25-06-2025 10:15 AM - edited 26-06-2025 09:06 AM
Update 09:00
Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers.
If anyone is still having issues, they should restart their device which should reconnect them to our network.
We apologise sincerely for the issues yesterday.
25-06-2025 13:46 PM
It wouldn't - there's no such thing here!
25-06-2025 10:03 AM
Hi i am a new customer an i can not ring out or recieve calls. I understand there is a network issue but when is voicecalls normal resuming. Thanks
25-06-2025 09:44 AM
Does anyone know what's going on with the lack of network at Old Trafford and Eccles area?
25-06-2025 09:29 AM
25-06-2025 08:59 AM
Is there a problem with calls at Nottingham ng59dz ? Thanks
25-06-2025 09:28 AM
I am in london en6 and i can't make calls either. The webchat on smart is useless.
25-06-2025 09:23 AM
No calls inbound or outbound in Bradford, West Yorkshire
25-06-2025 09:10 AM
Same in Dorset. Texts and mobile data fine, just calls.
25-06-2025 09:06 AM
Looks like it maybe a national outage, no calls here up in West Yorkshire.