my next payment plan not showing correctly
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โ01-07-2023 01:40 AM
my next payment plan not showing correctly says im on previous plan but smarty have took ยฃ20 for the unlimited but not reset app to show this instead showing previous plan which was ยฃ6 ,is there a time on reset day that the app updates ?
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โ01-07-2023 01:43 AM - edited โ01-07-2023 01:43 AM
Could be a simple fix of logging out of your online account or the Smarty app, and logging back in ...See if that updates to the current plan...If not, start a webchat with Smarty.
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โ01-07-2023 01:45 AM
no that didnt work but bank account shows they took ยฃ20 out on renew
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โ01-07-2023 01:47 AM
lol site and app just updated while on this chat
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โ01-07-2023 02:53 AM
Glad its sorted.

