โ09-06-2023 06:10 PM
โ09-06-2023 06:19 PM - edited โ09-06-2023 06:20 PM
You need to change the APN in your motorhome's router, for which you may need to consult the manual, or google it if you dont have the manual.
You need to change the APN to 'mob.asm.net' (without the ' quotations of course)
The moderator team posted the following instructions, which are for Android phones, but the basic principle will.still.apply for the router in your motorhome :
"Your SMARTY SIM will not work abroad unless you make a one-off change to your phone settings. Weโve created a step-by-step guide to easily set up your phone to work for roaming.
Follow these steps to get your phone ready:
Go to โSettingsโ
Tap โMoreโฆโ under โWireless & Networksโ or 'Connections'
Open โMobile Networkโ
Open โAccess Point Namesโ - If you donโt have any access point youโll need to create a new one and skip to step number 7.
Open โ3โ
Open โEdit Access Pointโ
Change the APN to: mob.asm.net
Your settings should look lie this:
Name: 3
APN: mob.asm.net
User name: [leave this field blank]
Password: [leave this field blank]
MMSC: http://mms.um.three.co.uk:10021/mmsc
MMS proxy: mms.three.co.uk
MMS port: 8799
APN type: [leave this field blank]"
โ12-06-2024 07:45 PM
All settings on APN are correct? Still can't connect? All lights are on the router?
โ13-06-2024 10:06 AM
@Deborah_2537670 It may be that there is no signal available where you are. Also, inside a motorhome, this is potentially a Faraday cage which insulates against all electromagnetic waves - sometimes solved with an external aerial to the router.
โ10-06-2023 11:07 AM
@Russell_1038153 You don't say what country you are travelling in currently. If it's not EU, then it won't work if you don't have credit on your account to pay for it. Please see the price guide for details: https://cdn.smarty.co.uk/files/SMARTY-Price-Guide.pdf