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Moto G Power - no calls service

SteveBro_998859
SMARTY Pioneer
SMARTY Pioneer

I have a new (sealed old stock) Moto G Power which is apparently 4G-volte compatible but it cannot make or receive calls on Smarty. I've tried 2 different sims.

Texting and data usage work fine.

I have inserted a Lebara sim and the phone works fine - making and receiving calls.

I appreciate that the device has age but I like my existing G8 which this was to replace.

Any suggestions - and please do play nicely?

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