Hi I gather from a few other posts that these are not possible at the moment!
I found this in some information blurb from SMARTY -
" At some point you'll be able to send other kinds of messages which will be chargeable. This will include premium-rate texts and short-codes, which are used for entering competitions, buying ringtones and voting on reality TV shows, and paying for parking."
As other people say they don't indicate when this will be available! I agree with the others that it should be no problem with a decent quality service!
I too, like some other people may well be switching to another provider which doesn't have this problem!
Solved! Go to Solution.
SMARTY don't support messages to short-code numbers @NeilAel_1900794, nor do they appear to have any plans to do so.
Most competitions use a short-code number, so being with SMARTY excludes you entering them using your phone - most will have an online entry option, which is less convenient though.
I guess, if using your mobile to enter competitions is important, join a mobile network that supports use of short-code numbers. Good luck @NeilAel_1900794 🍀
Well, that's a shame but surely a rather pathetic approach to something that every other network offers!
I have not been able to enter competitions or confirm my identity with a few websites, etc etc.
I think that I will be looking for another network - as no one seems to be interested in solving the problem!
I have completely solved my problem. I contacted Smarty's technical support, and they showed great interest in solving my problem until it was resolved. I want to thank them because they were replying to my emails and not ignoring them until the problem was resolved. Thank you Abrar (the person who was communicating with me)
I have the same issue which is stopping me contacting my bank. I contacted customer services and was told Smarty doesn't (or has chosen not to) support short codes but that they plan to in the future. They were unwilling to provide date. It's pretty poor to be honest and will likely lead to me leaving at some point.
This has been a long-time gripe for me. Smarty refuse to implement filters that would block chargeable / scam short codes, leaving some of us unable to contact 5Live or our GP surgeries, or British Transport Police.
A workaround for BBC 5 Live is to use their WhatsApp number of 08085 909 693
I'm having this now a ppi claim in the past and the same company is contacting me for the fact you can claim the tax and I'm trying to stop the text even topped up credit and still didn't work 😡
Just wanted to add that my GP surgery has started using "Florence" that works by replying by SMS to a free shortcode number.
Can free numbers at least be allowed?
This is an absolutely ridiculous feature missing from Smarty.
If banks do a fraud check on your card and temporarily block it to check transactions, you often get a simple reply Y or N if this was you. I’ve just been left in a situation, unable to pay using my only card because I can’t reply Y to a text. Will be leaving Smarty before my first month is up.
I've just got a text from NHS asking to rate my A&E experience by replying to a short code message (free). I couldn't reply initially, but after specifying my own number in SMS app, I was able to send a reply. But then, surprisingly, I just can't send another reply to provide details.
So looks like sometimes it can work, but not always?