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Kenya

InnesCha_128176
SMARTY Pioneer
SMARTY Pioneer

My daughter is going to Kenya for 2 weeks - do I need to do anything to enable her phone to text/make calls etc?

 

Thank you 

2 REPLIES 2

MSF
SMARTY Guru
SMARTY Guru

Hello @InnesCha_128176 . You will need to add plenty of credit to the account before you can use the phone in Kenya unfortunately.

Details of costs are here: https://cdn.smarty.co.uk/files/SMARTY-Price-Guide.pdf on p18 and p19.

You may be better off seeing if you can purchase a local sim in the country or else relying on freebie wi-fi in hotels etc.

You will also need to change settings on the phone one time only - https://smarty.co.uk/roaming-setup 

JJP2
SMARTY Pro-coach
SMARTY Pro-coach

Good advice from @MSF 

If your daughter has an esim compatible phone, would be worth looking at the travel esim providers, 'Airalo' and 'Holafly'

There are plenty of videos on YouTube about travel esim providers, just search 'Airalo' and 'Holafly'