28-01-2025 16:43 PM
Hi can anybody help I have activated my new sim I can send messages and receive them but can not call out or receive calls
28-01-2025 18:04 PM
@Michael_3153581 You may need to wait an hour or so until everything works fully.
Turning the phone off and then on agin may help too.
28-01-2025 19:23 PM
@Michael_3153581 In addition to the advice from @MSF, please see this page.
29-01-2025 10:11 AM
If you are still having issues our customer care team are on hand to help https://smarty.co.uk/contact available daily from 8am – 8pm.