Ive had no wifi for a week or more now what is going on

[LenaBlai_633378]

I've had no broadband for 10 days what is going on I need it and I always pay ot do please sort this out..

[Strandloper]

@LenaBlai_633378,

Welcome to the Smarty customer forum.  Here we are Smarty customers just like you. We do not have access to customers private information, except our own.

Any chance of using sentences with punctuation?  It helps to understand what is being written!

I suggest you contact a Smarty Agent through Webchat.  They are available from 8am to 8pm.