Forum Discussion

MarkEat_2239454's avatar
MarkEat_2239454
SMARTY Pioneer
17-09-2023
Solved

Subscription

You’ve taken £17 out of my account I’m sure I turned of auto renew could you please refund me 

  • JJP2's avatar
    17-09-2023

    More wise words from the ever helpful

    Strandloper :

    Welcome to the Smarty Users forum.  We,like you, are customers, and do not have access to any bodies account details, except our own.

    Due to this privacy I and others here cannot answer your query.  I would suggest contacting a Smarty Agent directly through Webchat.

    They are Smarty employees, and have access to personal details so should be able to help you

2 Replies

  • JJP2's avatar
    JJP2
    SMARTY Pro-coach
    17-09-2023

    More wise words from the ever helpful

    Strandloper :

    Welcome to the Smarty Users forum.  We,like you, are customers, and do not have access to any bodies account details, except our own.

    Due to this privacy I and others here cannot answer your query.  I would suggest contacting a Smarty Agent directly through Webchat.

    They are Smarty employees, and have access to personal details so should be able to help you

  • JJP2's avatar
    JJP2
    SMARTY Pro-coach
    17-09-2023

    This is the Smarty community forum, we are Smarty customers, like you. 

    Obviously, as we don’t work for Smarty, we don’t have access to customer accounts, so you need to have a webchat with Smarty.