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Incorrect billing!!!

PeterCh_2564459
SMARTY Pioneer
SMARTY Pioneer

Why am I being billed twice every month? Had an initial tarrif of £10, then upgraded to £12 tarrif, but why am I still being billed for my old tarrif?

1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

@PeterCh_2564459  We Forum members won't have the answer to that question.

If you web chat with Smarty Support, I'm sure that they can enlighten you or correct it if necessary.