โ03-09-2023 01:33 AM
โ03-09-2023 06:37 AM
You need to change the APN to โmob.asm.netโ in the first instance.
Instructions on how to do this, for both Android and iPhone, are pinned to the top of the FAQ section of this forum.
Then, you need to buy an add on to use data. As Turkey is not in the EU, itโs of course not covered by the up to 12 GB data allowance when roaming in the EU.
The great thing about Smarty add ons is that they never expire and also that their cash balance can be converted to your account balance to go towards future bills.
Itโs also a good idea, but not always necessary, to manually select a network when abroad, rather than letting your phone automatically select a network.
*When you have set the APN to โmob.asm.netโ you can leave it, as your phone will still work with that APN when back home in the UK.
โ03-09-2023 10:33 AM
@TraceyW_1493639 You need to take a look at the Price Guide: https://cdn.smarty.co.uk/files/SMARTY-Price-Guide.pdf?_gl=1*l0stpi*_ga*NTI1MTM3MTQ5LjE2OTM0NjU4MjU.*....
You will see that Turkey is in Band 1 - page 19. Page 20 then shows the cost of data, calls, receiving calls, texts while in Turkey - you will need to add credit to your account to pay for that. The cost of data is very high (in my opinion) at 10p per Megabyte (and a Gigabyte is about 1000 Mb !!!)
If you can find wifi somewhere, that would be cheaper and you may be able to contact people via an App instead of making a call (WhatsApp etc).
Otherwise, follow info from @JJP2 .