03-14-2023 10:38 PM
I have several SIM cards which I use for mobile Wi-Fi in various devices. If I’m not going to use a particular device for a while I suspend the plan. I now have several inactive SIM cards but can’t figure out which one I need to reactivate to make the device (a CCTV camera) work again. Is there anywhere I can identify which mobile number is linked to a particular SIM card ?
Appreciate I should have kept a note of the sim/phone number combinations, but that’s kind of irrelevant now…..
03-14-2023 10:49 PM
The SIM card provider should be able to tell which mobile number is linked to which SIM card.
You may need to contact the providers of each SIM card for assistance, but if a SIM card becomes inactive most providers will NOT reactivate the SIM card.
03-16-2023 11:16 AM
Hey PhilipG_1359579,
If they are all SMARYY sims you may be able to see this on your dashboard but if you are having issues, you can get in touch with our chat team. https://smarty.co.uk/contact and one of our advisors will be more than happy to help. Available daily from 8am – 8pm
I hope this helps
03-16-2023 12:06 PM
Hello @Rebekah_150
Can you signpost us to where we can find the sim details please?
I have looked everywhere on my dashboard, but cannot see anything other than my number.
Possibly I have missed it🙄
03-16-2023 02:45 PM
when you log into your dashboard the phone number would be on the top right hand side of the landing page
03-16-2023 03:01 PM
Thanks @Rebekah_150 .
I misunderstood - I thought you meant that the actual sim number was showing on the dashboard, as well as the mobile number.
I thought that the OP wanted to match the sim number to a mobile number.
05-29-2024 04:30 PM - edited 05-29-2024 05:11 PM
Sorry - duplicate post
05-29-2024 05:07 PM
I too need to know this. I have a group and ordered 3 extra SIMs. The numbers have been ported from the previous supplier. There is no way of knowing which SIM = which phone number. Can anyone help?
05-29-2024 05:18 PM
Have a look at the post from @Rebekah_150 below
Another option would be to put each sim in a device in turn and ring the three numbers. By a process of elimination, you will find out which number is attached to which SIM card.
05-29-2024 05:31 PM - edited 05-29-2024 05:31 PM
Thanks for the response. I can see the phone number fine; I am trying to work out which SIM equates to that number. I guess I will have to do as you suggest and insert a SIM, make a call. SMARTY sent these all addressed to me without any reference, which is not great, in my opinion. In their defense, The SIM was on the dashboard before I ported it, so I should have noted it down.