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Huwaei mobile wifi

Marie_Tour
SMARTY Pioneer
SMARTY Pioneer

I am trying to set my Huawei mobile wifi up with smarty sim card (which I have registered and activated) however, it comes up with registration failed, how do I conect it?

7 REPLIES 7

MSF
SMARTY Guru
SMARTY Guru

Probably best having a web chat with Support team as they can access your account if necessary.

Is this a phone? Are calls and texts working? does your dashboard show that you have data left on your plan?

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

Is your Huawei device network locked @Marie_Tour?

They're often network locked, so might not work with a SMARTY SIM card. 

Rebekah_150
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hey  Marie_Tour

I would make sure the sim you have is activated first, here is a guide to help. https://bit.ly/3yqoSYA 

Taishi
SMARTY Pioneer
SMARTY Pioneer

Did you get yours to work?  I just got mine but having trouble getting it to work as well.

Taishi
SMARTY Pioneer
SMARTY Pioneer

Nevermind, it seems my sim isn't active 😕

DeeElto_2115756
SMARTY Pioneer
SMARTY Pioneer

Did you get help with your question. I'm having the same problem.

Did you get yours going?  I gave up.