05-02-2023 08:21 PM
05-03-2023 09:44 AM - edited 05-03-2023 09:45 AM
The procedures for bringing your number to SMARTY are covered online at: https://help.smarty.co.uk/en/articles/4227325-cancel-my-old-phone-number-and-account-with-my-previou....
The timescale is covered online at: https://help.smarty.co.uk/en/articles/7172594-when-will-my-number-be-transferred.
05-03-2023 09:57 AM
@Mukhtar_2018583 Normally the next business day by 5pm. Don't forget that Monday 01 May didn't count as it was a Bank Holiday.
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