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How long before my unused number gets reassigned

CABDIWAHBM_3505
SMARTY Rookie
SMARTY Rookie

I've been abroad for 18 months now, and havent used my sim card to make calls or texts. I can rejoin from the website, but if i do, will i keep the same number?

My current number is still showing up on my dashboard.

 

 

2 REPLIES 2

MSF
SMARTY Guru
SMARTY Guru

@CABDIWAHBM_3505  Normally, you receive an email '40 day warning' after 180 days of inactivity; this means that the sim is deactivated after 220 days. I believe that the industry recycles numbers after about another 3 months.

If the number is still showing on your dashboard, you could try buying a plan and see if it does work. Alternatively, you could web chat with Smarty support first to check the situation.

Natalie
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hey,

If you speak with our webchat team they will be able to check if your previous number is still available 😊 - Natalie