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Hi im new to smarty, im having trouble with receiving calls and texts. Anyone help

ToniGow_1862042
SMARTY Maverick
SMARTY Maverick

‎02-15-2023 04:28 PM

H

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4 REPLIES 4

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

‎02-15-2023 04:38 PM

Can you make calls and send texts @ToniGow_1862042? 
Have you transferred your number over from another service provider to SMARTY @ToniGow_1862042?

You might want to use the web chat and get an agent to check your SMARTY account - the agents work between 8am - 8pm daily.

Get in-touch online at https://smarty.co.uk/contact/. 

 

ToniGow_1862042
SMARTY Maverick
SMARTY Maverick
In response to Chalkychap

‎02-17-2023 05:24 PM

Yes I have transferred number over with puc code, they said its done. I can make calls and use Internet, but can't receive an6 calls or texts

ToniGow_1862042
SMARTY Maverick
SMARTY Maverick
In response to ToniGow_1862042

‎02-17-2023 05:28 PM

They are checking account but so annoying need the phone for work!!!

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ElinorC_1672740
SMARTY Pioneer
SMARTY Pioneer

‎03-20-2023 08:48 AM

I’m having the same issue - I can make calls and send texts but I can’t receive them. It started on the same day you posted 17/02. Haven’t gotten anywhere with Smarty… did you get a fix? 

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