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Gift Card

FatemaZ_1308929
SMARTY Rookie
SMARTY Rookie

‎23-04-2023 11:20 AM - last edited on ‎02-06-2023 12:03 PM by SMARTY Community Manager SMARTY Community Manager

I have just referred a friend's email but she did not receive any confirmation of the gift voucher neither did I. No confirmation was received. She has just placed the order. How can we redeem it? 

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2 REPLIES 2

MSF
SMARTY Guru
SMARTY Guru

‎23-04-2023 11:40 AM

She needed to follow the correct procedure -can you check if she did so, or did she just sign up by herself?

If you’re sure all was done correctly, get her to have a web chat with Support team.

 

Gentle reminder: please never publish any personal info here (like email) as it is a public forum.

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MSF
SMARTY Guru
SMARTY Guru

‎23-04-2023 13:05 PM

All is explained in this link: https://cdn.smarty.co.uk/files/SMARTY-Refer-a-Friend.pdf?_gl=1*19mgi26*_ga*MjAyNDcxMTE0MC4xNjc5NTYzO.... 

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