Forum Discussion

TERENCE_1372969's avatar
TERENCE_1372969
SMARTY Pioneer
20-08-2023
Solved

european travel

We are soon to travel France and Spain in our motorhome for 3 months. At the moment we have a £10 a month data only sim, what is the best way to proceed re data ? Terry Guyton
  • JJP2's avatar
    20-08-2023

    Firstly, you need to change the APN in your phone to ‘mob.asm.net’ to access data abroad. There are two posts pinned at the top of the “chats and hacks” section of this forum, one for Android and iPhone, that tell you how to do this. 

    You can use up to 12 GB of data when roaming abroad with Smarty.

    The problem which you may have is that Smarty can suspend all services on your account if you are abroad for more than 60 days. 

    It would be worthwhile you looking into travel eSIMs like Airalo, Holafly, Sparks, etc as long as you have an eSIM compatible phone. Videos about eSIMs are available on YouTube.

    It would also be worthwhile looking at a French or Spanish SIM card, which because of EU roaming rules, will work just as well in the other country, i.e. A French SIM or eSIM will work natively in Spain and vice versa. That applies for SIMs and eSIMs throughout the 27 member EU states.

    https://help.smarty.co.uk/en/articles/2090500-roaming-and-international