EU Roaming, no internet

[SeanFre_2217271]

I have no Internet access via mobile network in Europe but can make international calls. I have set up the APN as recommended by smarty but still have no luck.

Any ideas?

[MSF]

@SeanFre_2217271 

A couple of possibilities come to mind.

1. Have you already roamed using 12Gb of data? That's the limit and you would need to buy a 1 or 3 day EU data roaming pass to continue.

2. You may not have a good signal from the network you have linked to. Try disabling the auto-network function and manually link to those that become available until you find a decent one.

3. Signal may not be great for data where you are.

[SeanFre_2217271]

Thanks for the reply.

1. I haven't been able to use any of the 14gb allowance

2. Signal shows 4 bars with an "R" above it. Same result whether automatically or manually selected operator network.

3. I'm in the centre of Aachen, Germany so would expect good signal in a city.

[JJP2]

 

Have you enabled data roaming on your phone ?

Screenshot below is for iPhone. If on Android, it will be in your settings