Forum Discussion
EU Roaming, no internet
Thanks for the reply.
1. I haven't been able to use any of the 14gb allowance
2. Signal shows 4 bars with an "R" above it. Same result whether automatically or manually selected operator network.
3. I'm in the centre of Aachen, Germany so would expect good signal in a city.
So it's not Working in Germany I mean we can't use Internet in Europe by using this sim?
Muhamma_2584577 You should certainly be able to use up to 12Gb of data while EU Roaming - you are also limited to 60 days of EU Roaming.
Try a manual search of available networks on the phone and then try each in turn.
Actually I'm going to Europe and I'm worried that do I will be able to use Internet with my this smarty package or not.
Muhamma_2584577 Oh, I see!! Yes, you can use your package in EU countries. Calls and texts plus up to 12GB of your data.
It would be useful to take a look at the Smarty Price Guide: https://cdn.smarty.co.uk/files/SMARTY-Price-Guide.pdf?_gl=1*a3mp3n*_ga*MTcxMTQ2NjYwOS4xNzIyMjQxNTE2*_ga_D8LNLN41LX*MTcyMzA0MzExNy4yNi4wLjE3MjMwNDMxMjAuMC4wLjA.
Pages 17 to 20 cover all you should need.
Thanku Sooo Much for this help❤️
