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Entering a PAC code to an activated account

BarryDon_881152
SMARTY Pioneer
SMARTY Pioneer

Hi, I've been using smarty for a few weeks and decided I want to Xfer my number to it.

Ive got the PAC from my previous provider, but there is no "My Number" option in the app where the instructions say there should be...

Thanks. Barry 

1 ACCEPTED SOLUTION

MSF
SMARTY Guru
SMARTY Guru

You can certainly do this via the website quite easily:  https://smarty.co.uk/dashboard/settings/phone-number

(I must admit that I cannot see how to do it on the app either 😖)

View solution in original post

8 REPLIES 8

MSF
SMARTY Guru
SMARTY Guru

You can certainly do this via the website quite easily:  https://smarty.co.uk/dashboard/settings/phone-number

(I must admit that I cannot see how to do it on the app either 😖)

I am having problem getting PAC CODE from SMARTY? ANY HELPVEILL BE SPPRECIATED. THEY HAVE TAKEN THE MONTHLY SUBSCRIPTION BUT FAILED TO CONNECT  

AB
SMARTY Commentator
SMARTY Commentator

you will have to loginto your Account on Desktop PC then My Number

Why SMARTY CANT GIVE A PHONE NUMBER? WHY I CANT SEND THEM AN ENAIL. 

WHY I can't get a PAC CODE FROM SMARTY? SMARTY HAS TAKEN £8.00 FROM MY ACCOUNT BUT DID NOT CONNECT ME. I CANT NAKE A LOCAL CALL EVEN FROM THIS ROUG  PROVIDER.

By Law these mobile companies must provide PAC CODE INSTANTLY. HOW CAN SMARTY GETS AWAY WITH THIS CRIME 

Smaraji_2112862
SMARTY Pioneer
SMARTY Pioneer

Why SMARTY DONT HAVE A NUMBER, HELP LINE,

ONLINE CHAT ?

Smaraji_2112862
SMARTY Pioneer
SMARTY Pioneer

SMARTY HAS NO HELP LINE OR ANY STAFF AT ALL. THIS IS THE WORST MOBILE NETWORK IN THE UK.

@Smaraji_2112862  Smarty is a no-frills network that offers a basic service at a reasonable price. If you need people at the end of a phone, then that puts the costs up.

It certainly is possible to have web chat conversations with them and get a response. You can also send an email: https://smarty.co.uk/contact (bottom of page)