Entering a PAC code to an activated account

[BarryDon_881152]

Hi, I've been using smarty for a few weeks and decided I want to Xfer my number to it.

Ive got the PAC from my previous provider, but there is no "My Number" option in the app where the instructions say there should be...

Thanks. Barry 

[MSF · Accepted solution]

You can certainly do this via the website quite easily:  https://smarty.co.uk/dashboard/settings/phone-number

(I must admit that I cannot see how to do it on the app either 😖)

[Smaraji_2112862]

I am having problem getting PAC CODE from SMARTY? ANY HELPVEILL BE SPPRECIATED. THEY HAVE TAKEN THE MONTHLY SUBSCRIPTION BUT FAILED TO CONNECT  

[AB]

you will have to loginto your Account on Desktop PC then My Number

[Smaraji_2112862]

Why SMARTY CANT GIVE A PHONE NUMBER? WHY I CANT SEND THEM AN ENAIL. 

WHY I can't get a PAC CODE FROM SMARTY? SMARTY HAS TAKEN £8.00 FROM MY ACCOUNT BUT DID NOT CONNECT ME. I CANT NAKE A LOCAL CALL EVEN FROM THIS ROUG  PROVIDER.

[Smaraji_2112862]

By Law these mobile companies must provide PAC CODE INSTANTLY. HOW CAN SMARTY GETS AWAY WITH THIS CRIME 

[Smaraji_2112862]

Why SMARTY DONT HAVE A NUMBER, HELP LINE,

ONLINE CHAT ?

[Smaraji_2112862]

SMARTY HAS NO HELP LINE OR ANY STAFF AT ALL. THIS IS THE WORST MOBILE NETWORK IN THE UK.

[MSF]

@Smaraji_2112862  Smarty is a no-frills network that offers a basic service at a reasonable price. If you need people at the end of a phone, then that puts the costs up.

It certainly is possible to have web chat conversations with them and get a response. You can also send an email: https://smarty.co.uk/contact (bottom of page)