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Deer teem, i facing the trouble in my smarty sim

GhulamM_2980949
SMARTY Pioneer
SMARTY Pioneer

i replaced the sim EE network to smarty data and text messages working properly but incoming and outgoing not working please help me and resolve the problem.

Best regards 

Ghulam Muhammad 

1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

@GhulamM_2980949  You are not writing to Smarty here - we are just forum members like you.

The problem you have may be linked to the type of phone you are using; Smarty have turned off 3G signals and some phones are no longer compatible with the type of 4G service that exists now on this network.

There are details of phones which do not work any more: https://help.smarty.co.uk/en/articles/8985136-checking-if-your-device-is-4g-volte-compatible