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JosephStevens5
SMARTY Pioneer
SMARTY Pioneer

‎01-06-2023 10:44 PM - last edited on ‎07-07-2023 12:41 PM by SMARTY Community Manager SMARTY Community Manager

Says online Very good signal. Only getting 3g. Smarty gained £7. Canceled auto renew. I will stick with Giffgaff and Lebara. Witch are 02 and vodafone. Not 3

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5 REPLIES 5

MSF
SMARTY Guru
SMARTY Guru

‎02-06-2023 09:58 AM

@JosephStevens5 Sorry that it doesn't seem to have worked out for you. Did you check the Network Status for any temporary local problems?

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JosephStevens5
SMARTY Pioneer
SMARTY Pioneer
In response to MSF

‎04-06-2023 10:55 AM

No. You said my mass had congestion. I live in a village. Population 229. Nearest town six miles away. We get very good 4g reception on 02 and vodafone. Just annoyed I wasted £7 on your network

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MSF
SMARTY Guru
SMARTY Guru
In response to JosephStevens5

‎04-06-2023 11:43 AM

@JosephStevens5 I need to correct you here.

I didn't say your mast had congestion - I don't work for Smarty and so wouldn't know.

Likewise, you did not 'waste £7 on your network' as it is not mine.

This is the Community forum where people volunteer to see if they can help those who have an issue or need some info.

JosephStevens5
SMARTY Pioneer
SMARTY Pioneer
In response to MSF

‎04-06-2023 04:10 PM

I apologize. I ment to send it to a reply to a email I received. Please accept my apologies. 

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MSF
SMARTY Guru
SMARTY Guru
In response to JosephStevens5

‎04-06-2023 04:13 PM

@JosephStevens5 Apology accepted - thanks.

I quite like trying to answer queries here.....but I don't fancy accepting responsibility for the company 😱

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