04-11-2023 03:31 PM - last edited on 07-19-2023 04:29 PM by JodieB
Hi .. Does anyone ever get a reply from chat support… I have tried 4 times today and just keep getting the message “seen” but not answered…
04-11-2023 03:58 PM
Yes Saturday i spent 2 Hours on chat 40 to 30 to 20 minutes between replies
04-11-2023 04:18 PM
While I haven't used chat support recently, in the past it has worked very well for me.
04-11-2023 04:34 PM
Lucky You!!!
04-11-2023 04:58 PM - edited 04-11-2023 04:58 PM
I've been lucky enough to get replies when I recently used the web chat service.
Are you signed-in to your SMARTY online account?
🤞
04-11-2023 05:05 PM
Thanks for the reply… Yes I’m signed in on the online web page and the app…
04-11-2023 05:51 PM
Okay @JohnLei_1970284, in that case your best options might be to: