07-03-2024 02:56 PM
Some sms I send are not being sent. Then I get text message from Smarty saying unable to connect you to this service.
what service? I’m just trying to send a message to a mobile phone starting 07
Solved! Go to Solution.
07-06-2024 08:01 AM
So sorry. Just noticed my reply to your last message didn’t send.
thank you for your help.
couldn’t actually find how to contact Smarty. All roads lead to this users forum🤷🏻♂️
Anyway, thanks again.
07-03-2024 02:59 PM
@RobinCa_2289654 Is that definitely to a standard UK mobile number and not something special e.g. personal number?
07-03-2024 03:16 PM
I don’t know. The number is +44 7456 608382
07-03-2024 03:37 PM
@RobinCa_2289654 Are you actually trying to send the text while you are in the UK?
07-03-2024 03:41 PM
Yes. I’m in Cheltenham and so is the person I’m trying to text!
07-03-2024 03:42 PM
This has been happening ever since I swapped to you.
07-03-2024 04:15 PM
@RobinCa_2289654 When you say "you", I am a volunteer forum member just like you and don't work for Smarty.
Have you tried sending the text without the +44? If it still fails, perhaps remove the contact from your phone list and then reinstall afresh as a 07 number and try again.
If that also fails, worth a web chat with Smarty support.
07-06-2024 08:01 AM
So sorry. Just noticed my reply to your last message didn’t send.
thank you for your help.
couldn’t actually find how to contact Smarty. All roads lead to this users forum🤷🏻♂️
Anyway, thanks again.
07-06-2024 10:20 AM
@RobinCa_2289654 https://smarty.co.uk/contact bottom of page.