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CAN'T RECEIVE verification code from bank

Reagh_an
SMARTY Rookie
SMARTY Rookie

CANNOT RECEIVE two-factor verification code by text from my bank. Therefore, I cannot access my online banking ever again if I stay with your network.

Do you see how that is not competitive in today’s market? If you don’t, you might want to join Trump in his business venture to produce the iPhone in the United States.

It's been a week and Urban Legend has it that this 'issue' should have self-corrected within a 'few days'. Looks like I'm heading back to my old provider, who served me well for NINE YEARS. I got greedy for your eleventy-bajillion gig to stream TV all day, but you're service is ABYSMAL. My former network let me run my personal finances without interference - and that's FAR more important.

 

1 REPLY 1

Linsey
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hey @Reagh_an 

We’ve responded to another one of your posts here. For further assistance, please reach out to our customer care team: Contact us - FAQ | SMARTY. If you’d prefer not to, and choose to switch back to your previous provider, that’s absolutely fine—we understand and respect your decision. However, we’re unable to resolve this issue through the community forum.

Thanks!