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Call cut-off. I keep getting cut off during a call to a land line number (0141).

Alister_2364405
SMARTY Rookie
SMARTY Rookie

I have been calling the same land line number and get cut off at different points in the call. When trying another phone (not using smartie) I had no problems. Could there be a problem with smartie calls?

2 REPLIES 2

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

Hey @Alister_2364405, I've been able to make and receive calls with my SMARTY SIM card today. 

Have you checked the network status at the location you're calling from?

Check online at https://smarty.co.uk/network-status-checker.  

MSF
SMARTY Guru
SMARTY Guru

@Alister_2364405 Any possibility of a problem with the phone itself? Can you try the other phone's sim in your phone?