15-08-2023 20:38 PM - last edited on 14-09-2023 10:42 AM by YulianK
all the adult sites are blocked on my phone and i dont have a credit card, if i use a VPN will it bypass the adult content block
15-08-2023 22:51 PM
Welcome to the Smarty users forum, a public site for Smarty customers, like you.
Due to safety concerns, adult sites are automatically blocked. You don't necessarily need a credit card to have the "block" removed. Smarty accept an electronic copy of accepted ID (such as passport, etc) as proof of age. This can be sorted out through Webchat with a Smarty agent.
Using a VPN may solve your issue, but I've not needed this work round to circumvent this feature.
16-08-2023 08:59 AM
@lukefow_2236187 You can still access adult content by verifying your age another way.
It is explained here: https://help.smarty.co.uk/en/articles/1066648-parental-restrictions
10-02-2024 11:58 AM