Bought a smarty card from amazon
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โ02-10-2024 19:10 PM
Hey everyone, I bought a SMARTY card from Amazon and put it in my Mifi Device and then went on the website via my phone And created an account and paid the 20 for unlimited data. It says shipping me a card and I canโt activate the card. I have. Iโm not sure what to do next Can anyone help?
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โ03-10-2024 08:55 AM
@Gp77 Please see this smarty help article: https://help.smarty.co.uk/en/articles/4539514-activating-a-spare-bonus-sim-or-a-sim-bought-in-a-shop...
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โ04-10-2024 20:51 PM
I don't think anyone around here is listening. This has clearly been an issue for years judging by all the similar threads about it.
Activation does not work.
I did exactly what those instructions say, and I'm sure @Gp77 did too - it's hard to get wrong. And despite following them precisely, the site still just says "awaiting number" because for some reason it's decided to send a SIM by post instead.
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โ05-10-2024 11:06 AM
@Mike98798 "Anyone around here" are not Smarty staff and we try to offer help voluntarily.
If it isn't meeting your requirements, then have a web chat with Smarty Support or else raise a Complaint.

