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Auto renew

Michael_1732
SMARTY Pioneer
SMARTY Pioneer

I've just joined smarty and paid by debit card. I signed for anti renew but haven't completed any direct debits or had any payment details from smarty. How does the auto renew work? 

2 ACCEPTED SOLUTIONS

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

Auto-renew uses your debit card details to purchase a plan each month, @Michael_1732

SMARTY don't credit check their customers, nor can you pay for a SMARTY plan by direct debit.

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MSF
SMARTY Guru
SMARTY Guru

@Michael_1732  To add to what @Chalkychap says, you will see auto-renew ticked in your account dashboard and this can be turned off - especially if you want to change the next plan (or even take a break for some reason).

View solution in original post

2 REPLIES 2

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

Auto-renew uses your debit card details to purchase a plan each month, @Michael_1732

SMARTY don't credit check their customers, nor can you pay for a SMARTY plan by direct debit.

MSF
SMARTY Guru
SMARTY Guru

@Michael_1732  To add to what @Chalkychap says, you will see auto-renew ticked in your account dashboard and this can be turned off - especially if you want to change the next plan (or even take a break for some reason).