Adult content

[LaurenB550]

How can you allow this if you don't have a credit card?

Thanks Lauren 

[Chalkychap]

Okay @LaurenB550, you'll need to contact the customer support team, using the online web chat, with some photo ID so the these restrictions can be changed.

https://smarty.co.uk/contact - the agents work 8am - 8pm daily.

Members of the SMARTY community cannot look at customer accounts. 

[MSF]

This is covered in a Smarty help article:

https://help.smarty.co.uk/en/articles/1066648-parental-restrictions

In summary, you will need to follow advice given by @Chalkychap 

[Alister_1899261]

I did it with my credit card and I’m still waiting for a refund . At least **bleep** Turpin wore a mask !!!