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โ08-03-2023
22:17 PM
- last edited on
โ19-07-2023
16:38 PM
by
JodieB
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โ10-03-2023 06:59 AM
I did it with my credit card and Iโm still waiting for a refund . At least **bleep** Turpin wore a mask !!!
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โ09-03-2023 09:26 AM
This is covered in a Smarty help article:
https://help.smarty.co.uk/en/articles/1066648-parental-restrictions
In summary, you will need to follow advice given by @Chalkychap
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โ08-03-2023 22:30 PM
Okay @LaurenB550, you'll need to contact the customer support team, using the online web chat, with some photo ID so the these restrictions can be changed.
https://smarty.co.uk/contact - the agents work 8am - 8pm daily.
Members of the SMARTY community cannot look at customer accounts.

