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Adult content filter

Douglas_1355367
SMARTY Rookie
SMARTY Rookie

‎02-14-2023 12:18 PM - last edited on ‎07-19-2023 04:38 PM by SMARTY Moderator SMARTY Moderator

  • I want to take off the adult content removal filter off my account. I put my card details in and it took a £1 off the card. Can you remove it for me please 
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2 REPLIES 2

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

‎02-14-2023 12:36 PM

It'll definitely be quicker to ask the web chat team to look at your SMARTY account and remove the filter.

Login in to your SMARTY account online, and start a web chat - good luck @Douglas_1355367. 

MSF
SMARTY Guru
SMARTY Guru

‎02-15-2023 04:08 PM

As @Chalkychap says, you will need to sign into your account and use web chat to speak to the Support Team. The reason is that Forum Members do not have access to your account information - the majority are not even employees of Smarty.