17-05-2025 12:02 PM
Hi I am trying to add a second SIM card to my account.
I have logged onto my existing account. I think I have picked a plan and paid my first payment.
I have not been asked to add my new SIM card number yet as I purchased one from a shop.
I was expecting to see on my account two plans but still only have one visible? I am waiting the 2 hours as that’s how long it can take but I still have not added my new sim number anywhere so is this normal?
17-05-2025 13:09 PM
Hey @ColinTa_2814645
If you navigate to the 'group plan' section on your dashboard, you should be able to see the second SIM card.
I hope that helps.
If you continue to experience difficulties, please contact our team: https://smarty.co.uk/contact.
🤜🤛