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Activating a SIM that I already own

SteveBr_2161715
SMARTY Pioneer
SMARTY Pioneer

Went through the purchase online, but need a faster solution.

Now unable to activate the SIM bought in a retailer as it is waiting to despatch the SIM purcased online.

Is there a solution.

2 REPLIES 2

SmartyTrousers
SMARTY Motivator
SMARTY Motivator

I think you'll need to log out of your current Smarty account on the Smarty website, then go to smarty.co.uk/activate to activate the SIM from the shop, creating a new Smarty account with a different email address as part of that process.

MSF
SMARTY Guru
SMARTY Guru

@SteveBr_2161715  I agree with @SmartyTrousers