Forum Discussion
Absolute rubbish all day try to activate a sim, and nobody gets back to me
Yes I'm frustrated !!! mainly because i have put 3x posts explaining the issue and the only response is your one saying try a web chat🤣 from that crappy chat bot... yeah did that absolute waste of 30 mins of my time.. if you know something better then surely a link would be better? I have been trying to get my sim activated but there's no option to get the one I bought and all I can do is buy credit and have one sent to me, (I only bought the sim yesterday from a shop) and this budget idea is rubbish! So you saying i shouldn't rant on here is wrong because people need to know what sort of issues people have.
BrettJo_3046957 Have you seen this article?: https://help.smarty.co.uk/en/articles/4539514-activating-a-spare-bonus-sim-or-a-sim-bought-in-a-shop-or-other-online-supplier
Secondly, I only saw your one post made at 15:18 today and responded to it at 15:40.
Thirdly, it is possible to communicate with people on the web chat and not only chat bots - I have done exactly that this week.
Fourthly, as I didn't know exactly what the problem was, how could I send an appropriate link - I have done that now that you have been more specific.
Fifthly, if you want help from people then that is not the way to about getting it. Just remember, I am trying to help voluntarily and it ain't my fault - I don't work for Smarty or have any financial interest.
