โ07-02-2023 10:27 AM
Hi i have just put a smarty sim in a Samsung Galaxy Note 20 Ultra that Supports 5G but in My coverage it is only showing 4G
โ07-02-2023 01:09 PM
Check local coverage to see if the area has Smarty 5G first.
โ07-02-2023 01:07 PM
Are you sure that there is 5G available where you are? Sometimes it may default to 4G if not strong 5G coverage.
Check your coverage here: https://smarty.co.uk/coverage-checker/
But don't forget that sometimes your signal can be affected by the building you are in or work on a local mast.
โ07-02-2023 07:09 PM
Hi 5g stopped working on my Nokia even though it had been working for over a year put a three SIM in and worked fine after many web chats with smarty they said it's not on the compatible list got fed up with it going to Giffgaff hope this helps