Sorry to hear this!
If you haven't already, can you please speak with our support team who can look into this further : https://smarty.co.uk/contact - Natalie
Hello,
You can reach our webchat team by going to the SMARTY website. Alternatively, you can email us at team@support.smarty.co.ukThe team normally respond within a day. - Natalie
Hi Stephen,
You have until 12pm to pay for your SMARTY account if payment fails. Failure to do so can result in your account being suspended. I hope this helps . - Natalie
