Speed tests work by seeing how much data it's possible to download over a set period of time. On this occasion, it's used quite a lot of data because the connection you're getting from Smarty in that location is pretty fast. You're welcome!I can unde...
Unfortunately, if your phone isn't compatible with Smarty's VoLTE - and it sounds like it isn't - the only two options are to go to a network where it is supported, or change to a handset which is supported by Smarty. There is no fix, as such.As I un...
Plus, you'd have thought if someone depends on their phone to make a considerable amount of money, they might be willing to invest the tenner a month it costs to keep their service active.
In addition to @MSF's advice:Do you know if she was definitely connected to a mobile network when WhatsApp was working, rather than on WiFi?Has she set her APN setting to 'mob.asm.net', as required for data to work while roaming?Could she have used ...