Wrong SIM activated

[Lasarke]

Hello,

I have been waiting a week for my sim to arrive but it still hasn't, 

I bought a smarty SIM from the shop thinking I can activate that one instead of the ordered one but upon "activating SIM" it seems like the one that hasn't arrived has been activated... Is there any way to cancel that activation please ? 

[MSF]

I think that you will need help from Support team via web chat as we forum members cannot access your account.