14-11-2024 21:16 PM
Anyone know if the 60Gb for £10 offer from a couple of years ago has an expiry time?
Cheers! 🍷🙂
15-11-2024 04:48 AM
Hi all promotions are for 15 months from when you started it
There's a new offer £10 for 80gb you should do webchat and get them to move you to that plan then you will get another 15 months
Hope this helps
15-11-2024 09:07 AM
Pretty sure I have been on it for longer! We shall see!
15-11-2024 08:42 AM
@paddywvw Probably the offer is finished - because they are offering 80Gb for £10 on the Black Friday deal - see main web page.
15-11-2024 08:43 AM
@paddywvw Sorry if I have misunderstood, but if you mean how long does it last, take a look at your account dashboard and it should say how long is left on any current offer you have.
15-11-2024 09:08 AM
Nope! Not a sausage - which is why I asked! 🙂👍
15-11-2024 09:32 AM
@paddywvw Now that's odd! If I look on my Account Dashboard then under Usage it shows what I have used (obviously!) and then the reset date for the plan, the exact nature of the plan and finally a line with "SPECIAL OFFER", 17 months remaining. (Yes, they are usually 15 months, but we had a notification a short while ago that our plan was being extended for another 18 months - hooray!)
If you are not seeing that, you need to web chat with Smarty Support team if you were expecting the offer to apply for some time.
15-11-2024 09:55 AM
It is marked as a "Promotion" on the top right of the data plan "card" and I have looked high and low for further information on the pages available, but nothing else appears to relate to it.
24-11-2024 13:45 PM
Customer support just applied the Uswitch Smarty offer of 100Gb for £10 on both my SIMs. This reduces to £9 each per month due to the 10% off Smarty group discount. Couldn't be happier. I'll get another two SIMs from Uswitch so the entire family will get the 10% off over the next couple of days.
24-11-2024 17:12 PM
@Aeroadster Result!!! Also, so nice not to hear someone whingeing but actually giving some praise.