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Why cant I log in and reset my Ring doorbell account

BrianFe_2727981
SMARTY Rookie
SMARTY Rookie

Trying to reset my Ring Doorbell account but not able. Why not?

2 REPLIES 2

MSF
SMARTY Guru
SMARTY Guru

@BrianFe_2727981 Is this necessarily linked to your Smarty service? Is data working normally otherwise?

Linsey
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

@BrianFe_2727981 Hello,

What happens when you try to log in? Maybe your attempting to log in using the wrong email or password?