Usage history

[MARJANLA_496586]

hi, 

how can I delete a number from my usage history? 
thank you 

[MSF]

@MARJANLA_496586 I don't think you can. The usage history represents a statement of calls/texts/data that you have made or used and so it cannot 'unrecord' what has happened.

As the info is only available to you, there should be no problem with anyone else having access to it.

In your phone however, you can usually delete parts of all and text history.

[Philip2594327]

But it isn't a statement, they can be varying degrees of fiction. I'm having issues with Smarty complaints over calls and texts appearing on Dashboard for two different sims that I have not sent. Smarty are claiming that the information on those Dashboards 'aligns with their records'.

[SmartyTrousers]

I can't say I've ever seen any fictional entries in my own usage log.

I do recall incoming calls that get forwarded to voicemail show in the log (as from a network billing perspective, call forwarding counts as a call initiated by you, albeit there's no charge, as unlimited calls are included with Smarty anyway).

iPhones also send a text message in the background to register for iMessage, which I know used to show in the usage log, but I'm not sure if Smarty have excluded it from the log now to avoid customer confusion.

[MSF]

@Philip2594327 I meant statement in its broadest terms, not a specific financial statement. In common with @SmartyTrousers , I have not had nay such problems over a few years.