unable to receive and make calls

[AlanSea_1914126]

Just received email to say number has been transferred but unable to receive or make calls

[MSF]

As well as tips from @Chalkychap , check your dashboard to see if it shows the ported number.

[Chalkychap]

Okay @AlanSea_1914126, a couple of things to try here:

1. Turn OFF the phone with the SMARTY SIM - leave the phone OFF for at least 20 minutes, then try again.
2. If that fails, do a Network Reset on your phone.

Good luck @AlanSea_1914126 🍀