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UK Smarty sim in a Canadian iphone

JohnBar_2639025
SMARTY Rookie
SMARTY Rookie

I have the unlimited text calling and data for UK contract - currently in UK - but I cannot send any texts or make any local calls 

1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

@JohnBar_2639025 One idea.....do you normally use an e-sim in Canada? If so, have you changed the priority in the settings so as to use the physical sim from Smarty? Also, have you checked your Account dashboard to see that there is an active sim and an active Smarty plan in place?