cancel
Showing results for 
Search instead for 
Did you mean: 

TV Streaming

TimMaxw_1849817
SMARTY Rookie
SMARTY Rookie

Have been on EE for years and never had issue with TV Streaming. Experimenting with SMARTY as EE costs getting too high. 

Got great signal strength and good latency figures on SMARTY but TV Streaming not working properly. 

Program starts ok then stops after 5 seconds, reloads and carries on for another 5 seconds and then repeats every 5 seconds. Unwatchable. Switch back to EE, no problems.

Any ideas on a fix?

 

1 REPLY 1

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

Perhaps there's a network fault / issue or congestion at your location, @TimMaxw_1849817

Check online at https://www.three.co.uk/support/network-and-coverage/network-support.