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Transfer group owner

LauraWi_1130243
SMARTY Pioneer
SMARTY Pioneer

Hi, i am a group owner and i want to leave Smarty and transfer my group ownership to someone else in the group. How can i do that please?

1 ACCEPTED SOLUTION

MSF
SMARTY Guru
SMARTY Guru

@LauraWi_1130243 As far as I can see, you will need to unwind the whole group and let someone start the new group. See this article and its links: https://help.smarty.co.uk/en/articles/3417626-how-do-i-pause-my-plan-as-a-group-owner-or-member?_gl=...

 

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2 REPLIES 2

MSF
SMARTY Guru
SMARTY Guru

@LauraWi_1130243 As far as I can see, you will need to unwind the whole group and let someone start the new group. See this article and its links: https://help.smarty.co.uk/en/articles/3417626-how-do-i-pause-my-plan-as-a-group-owner-or-member?_gl=...

 

Rebekah_150
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

 MSF is correct, you cant change ownership of a group plan, you would have to disband the group but please be aware you won't be able to disband a group from SIMs that have been nicknamed.