03-02-2024 01:26 PM
IV not been able to top for two days now just keep getting an error iv chatted to some on the chat on smarty website but still no luck please help
03-03-2024 09:53 AM
@JonnyMu_2434301 You need a web chat with the Support Team so that they can access your account.
03-03-2024 10:42 AM
I have done it didn't resolve anything
03-03-2024 10:46 AM
The replys are very slow to been waiting and day just to hear back
03-03-2024 01:04 PM
@JonnyMu_2434301 I would recommend raising it as a complaint instead. I believe that moves it further up the 'chain of command'.