26-02-2024 13:36 PM
26-02-2024 13:42 PM
Is this for incoming calls and text messages, or is this happening when you call or text other people, @PaulWil_1479768?
26-02-2024 14:02 PM
No. Its on outgoing messages and calls
26-02-2024 14:04 PM
@PaulWil_1479768 Does your phone settings show correct number?
26-02-2024 15:52 PM
I recommend speaking to chat team, they can check your account and offer troubleshooting steps https://smarty.co.uk/contact available daily from 8am – 8pm.