10-03-2023 18:40 PM
Hi, joined Smarty and finding it difficult to set up the apn for using my phone abroad, tried doing the suggested Xperia version but it won't accept, any ideas?
13-03-2023 15:48 PM
Have you followed this article?; https://help.smarty.co.uk/en/articles/1155220-using-the-internet-after-you-ve-joined-smarty
Can you tell us what happens when you input as directed?
13-03-2023 17:34 PM
What handset have you got there @ANDREWL_1895440.
Your topic title mentions Sony Xperia, but there is no Sony Xperia S20 5G handset.
Are you using a Samsung Galaxy?
If you're using the Samsung Galaxy S20, the APN instructions are online at:
https://help.smarty.co.uk/en/articles/2045715-setting-up-your-android-device-to-work-abroad.